User Stories - Observation
25 October 2017
In Scrum, user stories act as requirements. Each story represents a portion of business value that a team can deliver in an iteration. A common format is: “As a (role), I want (goal) so that I can (reason).” Here's an example: “As a customer, I want shopping cart functionality so that I can buy items online.” User stories are captured in the product release backlog. This short article focuses on techniques for gathering user stories.
The following methods can help the Product Owner gather material for user stories:
• Interviews: Ask a diverse group of users—or anticipated users if the product/service does not yet exist—open-ended questions containing "how" or "why." For example: "How would you pair this device with your iPhone?”
• Observation: Watch people using the product/service.
• Prototyping: Use tools such as sticky notes, PowerPoint, and wireframes to illustrate ideas, show preliminary versions of the product, and facilitate discussions.
• Surveys: Employ surveys where the Product Owner verbally asks respondents pre-determined questions, or questionnaires where items are presented via forms (online or in hard copy format).
• Workshops: This is a type of brainstorming where the group identifies as many user story ideas as possible. To support getting a high quantity of ideas, it is suggested that participants should not agree/disagree with or assess items during the workshop.
The above content includes excerpts from the book, Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions.
About Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions
A fantastic agile transformation experience and result with a client organization in the entertainment industry was the inspiration for Scott M. Graffius’s multi award-winning book, Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions (ISBN-13: 978-1533370242).
Here's an excerpt from the book: "Shifting customer needs are common in today's marketplace. Businesses must be adaptive and responsive to change while delivering an exceptional customer experience to be competitive. Traditional development and delivery frameworks such as waterfall are often ineffective. In contrast, Scrum is a value-driven agile approach which incorporates adjustments based on regular and repeated customer and stakeholder feedback. And Scrum’s built-in rapid response to change leads to substantial benefits such as fast time-to-market, higher satisfaction, and continuous improvement—which supports innovation and drives competitive advantage."
With clear and easy to follow instructions, Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions helps you:
- Implement and use the most popular agile framework―Scrum;
- Deliver products in short cycles with rapid adaptation to change, fast time-to-market, and continuous improvement; and
- Support innovation and drive competitive advantage.
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