#AgileTransformationBook

What is an Agile Coach?

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This article was updated on August 19, 2020 to include the newest version of the The Agile Coach image, shown below.

Agile is an iterative and incremental approach for the development and delivery of products and services, and organizations are increasingly embracing it to best meet their business needs. An agile coach can increase the chances of a successful agile adoption or improvement. [1] [2]

Some define the agile coach role as “an individual who coaches agile teams” or a similar self-descriptive representation. A more detailed definition along with examples are presented in this article.

Scott M. Graffius defines the agile coach as:

"The individual is an agile expert who provides guidance for new agile implementations as well as existing agile teams. The agile coach is experienced in employing agile techniques in different environments and has successfully run diverse agile projects. The individual builds and maintains relationships with everyone involved, coaches individuals, trains groups, and facilitates interactive workshops. The agile coach is typically from outside the organization, and the role may be temporary or permanent."
[3]

The following Agile Coach illustration from Exceptional PPM and PMO Solutions
provides additional information such as values, guiding principles, focus areas, tools, and activities for agile coaches. A downloadable, hi-res version of the image is available here. For permission requests, contact hello@exceptional-pmo.com.

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Values
include respect, courage, focus, openness, and commitment.

Principles
include collaboration, technical excellence, transparency, continuous improvement, simplicity, fast and frequent delivery, and high satisfaction.

Focus areas include company; division or segment; product; tribe, squad, or team; and individuals.

Tools include data collection, visualization, best techniques, feedback, and agile process tools.

Activities include coaching, teaching, facilitating, and mentoring.

If you'd like to learn more about what an agile coach does, you may be interested in the new book —
Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change. The trailer is below.



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About Agile Transformation

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Thriving in today's marketplace frequently depends on making a transformation to become more agile. Those successful in the transition enjoy faster delivery speed and ROI, higher satisfaction, continuous improvement, and additional benefits. Based on actual events, Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change provides a revealing behind-the-scenes account of a successful agile implementation at a global entertainment company.

Scott M. Graffius's first book,
Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions, provides readers with practical information they can use to get benefits from the most popular agile framework, Scrum. It presents top practices from successful implementations based on Scott's hands-on experience and 116 diverse sources such as the Scrum Alliance, the Project Management Institute, MIT, the IEEE, Gartner, and the Software Engineering Institute. The publication garnered 17 first place awards from national and international competitions. Scott and his book have been featured in Yahoo Finance, Computer Weekly, the PM World Journal, Learning Solutions, Innovation Management, and additional media publications.

In
Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change, Scott shares a behind-the-scenes account of a successful agile implementation at a global entertainment company. The story is based on actual events and it's told from Scott's perspective as an agile coach. The transformation dramatically improved the way the organization works and delivers business value. New capabilities and practices enabled the enterprise to adapt to its changing environment, move faster, and drive innovation, which made it more competitive and prosperous.

Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change is offered in ebook and paperback formats.

Agile Transformation is offered in ebook/Kindle format (ASIN: B07R9LJLPJ) in:

🇦🇺 Australia from Amazon.com.au
🇦🇹 Austria from Amazon.de
🇧🇷 Brazil from Amazon.com.br
🇨🇦 Canada from Amazon.ca
🇫🇷 France from Amazon.fr
🇩🇪 Germany from Amazon.de
🇮🇳 India from Amazon.in
🇮🇪 Ireland from Amazon.co.uk
🇮🇹 Italy from Amazon.it
🇯🇵 Japan from Amazon.co.jp
🇱🇮 Liechtenstein from Amazon.de
🇱🇺 Luxembourg from Amazon.de
🇲🇽 Mexico from Amazon.com.mx
🇳🇱 Netherlands from Amazon.nl
🇳🇿 New Zealand from Amazon.com.au
🇸🇲 San Marino from Amazon.it
🇪🇸 Spain from Amazon.es
🇨🇭 Switzerland from Amazon.de
🇬🇧 United Kingdom from Amazon.co.uk
🇺🇸 United States of America from Amazon.com
🇻🇦 Vatican City from Amazon.it

Agile Transformation is sold in paperback (ISBN-13: 9781072447962) in:

🇦🇷 Argentina from Mercado Libre
🇦🇺
Australia from Amazon.com.au, Angus & Robertson, Booktopia, and Mighty Ape
🇧🇸 Bahamas from Book Depository (via Australia/UK)
🇧🇪 Belgium from Book Depository (via Australia/UK)
🇧🇲 Bermuda from Book Depository (via Australia/UK)
🇧🇷 Brazil from Amazon.com.br
🇨🇦 Canada from Amazon.ca
🇨🇿 Czech Republic from Book Depository (via Australia/UK)
🇩🇰 Denmark from Book Depository (via Australia/UK)
🇪🇬 Egypt from Ubuy.com.eg
🇫🇯 Fiji from Book Depository (via Australia/UK)
🇫🇮 Finland from Book Depository (via Australia/UK)
🇫🇷 France from Amazon.fr
🇩🇪 Germany from Amazon.de
🇬🇷 Greece from Book Depository (via Australia/UK)
🇮🇸 Iceland from Book Depository (via Australia/UK)
🇮🇱 Israel from Book Depository (via Australia/UK)
🇮🇹 Italy from Amazon.it
🇯🇵 Japan from Amazon.co.jp
🇰🇼 Kuwait from Ubuy.com.kw
🇲🇽 Mexico from Amazon.com.mx
🇳🇱 Netherlands from bol.com
🇳🇿 New Zealand from Mighty Ape, Booktopia (via Australia), and Wordery (via UK)
🇵🇭 Philippines from Book Depository (via Australia/UK)
🇵🇷 Puerto Rico from Book Depository (via Australia/UK)
🇶🇦 Qatar from Ubuy.com.qa and Book Depository (via Australia/UK)
🇸🇲 San Marino from Book Depository (via Australia/UK)
🇸🇦 Saudi Arabia from Ubuy.com.sa
🇸🇬 Singapore from Ubuy.com.sg and Book Depository (via Australia/UK)
🇰🇷 South Korea from Book Depository (via Australia/UK)
🇪🇸 Spain from Amazon.es
🇸🇪 Sweden from Adlibris.com and Book Depository (via Australia/UK)
🇨🇭 Switzerland from Book Depository (via Australia/UK)
🇹🇼 Taiwan from Book Depository (via Australia/UK)
🇹🇷 Turkey from Ubuy.com.tr
🇺🇦 Ukraine from Book Depository (via Australia/UK)
🇦🇪 United Arab Emirates from Ubuy.ae
🇬🇧 United Kingdom from Amazon.co.uk and Book Depository
🇺🇸 United States of America from Amazon.com, Books-A-Million, Better World Books, Powell’s, Walmart, Diesel Bookstore (Los Angeles, California), Skylight Books (Los Angeles, California), Hudson Booksellers/Hudson News at LAX (Los Angeles International Airport), Vroman’s Bookstore (Pasadena, California), Warwick’s (La Jolla, California), Compass Books/Books Inc. at SFO (San Francisco International Airport), University Press Books (Berkeley, California), Kona Stories (Kona, Hawaii), University of Arizona Bookstore (Tucson, Arizona), Bookworks (Albuquerque, New Mexico), Hudson Booksellers/Hudson News at Penn Station (New York, New York), McNally Jackson Independent Booksellers (New York, New York), Reiter’s Books/Students Book Company (Washington, DC), Titcomb’s Bookshop (East Sandwich, Massachusetts), Harvard Book Store (Cambridge, Massachusetts), and others
🇻🇦 Vatican City from Book Depository (via Australia/UK)
🇻🇳 Vietnam from U-buy.vn

Get your copy today!

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Sources:

[1] Dikert, K., Paasivaara, M. & Lassenius, C. (2016). Challenges and Success Factors for Large-Scale Agile Transformations: A Systematic Literature Review. Journal of Systems and Software, 119, 87-108. DOI: 10.1016/j.jss.2016.06.013.

[2] Sureshchandra, K. & Shrinivasavadhani, J. (2008). Moving from Waterfall to Agile. Proceedings from Agile, 2008: AGILE ’08 Conference. Toronto, ON, Canada. DOI: 10.1109/Agile.2008.49.

[3] Graffius, S. M. (2019): Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change. Seattle, WA: Amazon Digital Services. DOI: 10.5281/zenodo.2652976.

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About Exceptional PPM and PMO Solutions

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Exceptional PPM and PMO Solutions™ helps clients strengthen their project management capabilities and realize their strategic objectives and business initiatives. The firm provides advisory, training, and facilitative consulting services related to project, program, portfolio, and PMO management. While every engagement is unique, outcomes typically include getting more projects done, faster delivery time, improved on-budget performance, improved customer and stakeholder satisfaction, and more consistent realization of business results. Exceptional PPM and PMO Solutions™ confidently backs its services with a
Delighted Client Guarantee™.

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Let's Connect

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Connect with us on LinkedIn, Twitter, and Facebook.

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© Copyright 2019 Scott M. Graffius, Exceptional PPM and PMO Solutions™. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without the express written permission of Scott M. Graffius/Exceptional PPM and PMO Solutions™.













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Gartner Featured Content by Exceptional PPM and PMO Solutions CEO Scott M. Graffius

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The photo was taken during Gartner VP Cathleen Blanton’s session on IT Governance at the Gartner IT Symposium/Xpo in Orlando, Florida on October 20, 2019.

The quote on metrics ("If you don’t collect any metrics, you’re flying blind. If you collect and focus on too many, they may be obstructing your field of view.") is from
Agile Scrum: Your Quick Start Guide with Step-by-Step InstructionsScott M. Graffius, Author; Chris Hare and Colin Giffen, Technical Editors.

The whole context of the presentation was on governance and decision-making. Cathleen conveyed that the idea for the slide pictured was that if you measure something that matters, you can use those metrics to drive better behavior through visibility and focus.

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About Scott M. Graffius

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Scott M. Graffius, CSP-SM, CSP-PO, CSM, CSPO, PMP, ITIL, LSSGB is a project management expert, consultant, award-winning author, and international speaker. He is a Principal Consultant and the CEO of Exceptional PPM and PMO Solutions™, a professional services firm, where he helps clients strengthen their project management capabilities and realize their strategic objectives and business initiatives. Before that, he ran and supervised the delivery of projects and programs in public and private companies with businesses ranging from e-commerce to advanced technology, manufacturing, entertainment, and more. Scott is the author of two award-winning books on agile project management,
Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions (ISBN-13: 978-1533370242) and Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change (ISBN-13: 978-1072447962). Scott's content has been used by businesses, governments, and universities—including Gartner, Cisco, RSA, Ford, LITE-ON Technology Corporation, Liberty Mutual Group, the New Zealand Ministry of Education, Tufts University, James Madison University, Santa Clara University, Brigham Young University, Texas A&M University, The Open University, Asia Pacific University of Technology and Innovation, and others. He regularly speaks at in-person and virtual online conferences and other events around the world. Additional information is available in Scott’s full bio at https://www.exceptional-pmo.com/who_we_are/bio.

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About Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions

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Shifting customer needs are common in today's marketplace. Businesses must be adaptive and responsive to change while delivering an exceptional customer experience to be competitive. There are a variety of frameworks supporting the development of products and services, and most approaches fall into one of two broad categories: traditional or agile. Traditional practices such as waterfall engage sequential development, while agile involves iterative and incremental deliverables. Organizations are increasingly embracing agile to manage projects, and best meet their business needs of rapid response to change, fast delivery speed, and more.

Scott M. Graffius' first book,
Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions (ISBN-13: 978-1533370242), provides readers with practical information they can use to get benefits from the most popular agile framework, Scrum. It presents top practices from successful implementations based on Scott's hands-on experience and 116 diverse sources such as the Scrum Alliance, the Project Management Institute, MIT, the IEEE, Gartner, and the Software Engineering Institute. The publication garnered 17 first place awards from national and international competitions. Scott and his book have been featured in Yahoo Finance, Computer Weekly, the PM World Journal, Learning Solutions, Innovation Management, and additional media publications. To learn more, visit https://agilescrumguide.com.

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About Exceptional PPM and PMO Solutions

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Exceptional PPM and PMO Solutions helps client organizations strengthen their project management capabilities and realize their strategic objectives and business initiatives. The firm provides advisory, training, and facilitative consulting services related to project, program, portfolio, and PMO management inclusive of agile, waterfall, and hybrid models. While every engagement is unique, business outcomes typically include getting more projects done, faster delivery and time-to-market, improved on-budget performance, better management of risks, improved customer and stakeholder satisfaction, more consistent realization of business results, and greater competitive advantage. Exceptional PPM and PMO Solutions provides a Delighted Client Guarantee™. For details, visit https://www.Exceptional-PMO.com.

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About Cathleen Blanton

Cathleen Blanton, Vice President at Gartner, is a member of their Public Sector Government team. She focuses on U.S. Federal agencies, covering strategic planning, governance, and ensuring IT enables businesses and mission value. Cathleen specializes in helping CIOs position themselves to partner with executive counterparts on the issues that help their organizations achieve outcomes in both efficiency and mission effectiveness. She takes an approach that is both pragmatic and tailored to organizations’ culture. For more information, visit
https://www.gartner.com.

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About Gartner IT SymposiumXpo

Gartner IT Symposium/Xpo is billed as “the world's most important gathering of CIOs and IT executives.” The conference enables more than 9,000 attendees to shape the future of IT and business strategies. For details, visit
https://www.gartner.com/en/conferences/na/symposium-us.

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About Gartner

Gartner, Inc. (NYSE: IT) is the world’s leading research and advisory company and a member of the S&P 500. Their products and services include research, executive programs, consulting, and conferences. Gartner equips business leaders with indispensable insights, advice and tools to achieve their mission-critical priorities today and build the successful organizations of tomorrow. To learn more, visit
https://www.gartner.com.

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Let's Connect

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Connect with us on LinkedIn, Twitter, and Facebook.

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© Copyright 2020 Scott M. Graffius, Exceptional PPM and PMO Solutions™. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without the express written permission of Scott M. Graffius/Exceptional PPM and PMO Solutions™.













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Scott M. Graffius Delivering a Talk on Project Management and Strategic Alignment at Delaware Valley Chapter of Project Management Institute

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Scott M. Graffius, Principal Consultant at
Exceptional PPM and PMO Solutions™ and subsidiary Exceptional Agility™, will deliver a talk on project management and strategic alignment at an event of the Delaware Valley Chapter of the Project Management Institute (PMI-DVC). The session — “10 Ways to Score and Prioritize Project Proposals Based on Multiple Factors, Including Strategic Alignment” — will be held on January 26, 2022, from 6:30-8:30 p.m. Eastern Time. Register for the complimentary online event at https://pmi-dvc.org/professional-development/events-prof-dev-menu/chapter-meeting/pmi-dvc-chapter-meeting-january-26-2022.

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About "10 Ways to Score and Prioritize Project Proposals Based on Multiple Factors, Including Strategic Alignment"

How does your organization assess proposals for new projects? Is there a well-defined scoring and prioritization process—based on alignment with the business’ strategic objectives and other key factors—to quickly and easily identify the objective value of each proposal? If the answer is “no,” keep reading. If the answer is “yes,” you’re still likely to find practical information and examples in this talk to adapt and adopt to improve the process at your organization.

This session will help you develop and enhance the contributions you make to your organization by being able to:

  • Understand the benefits of scoring and prioritizing project proposals based on strategic alignment and other key factors.
  • Identify selection and prioritization criteria appropriate for your unique organization, leveraging the flexible framework and some or all of the 10 factors presented during the talk.
  • Put the practical, actionable information presented to use. During the session, we will run an example project proposal through the process, step-by-step. And you will receive a summary “cheat sheet” digital download that you can reference as a guide to help implement or improve this process at your organization.

The presentation draws on the speaker’s first-hand, real-world experience, with his guidance supported by related standards, best practices, and recommendations from the Project Management Institute, MIT, Harvard Business Review, Forbes, and others.

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About Scott M. Graffius

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Scott M. Graffius, PMP, CSP-SM, CSP-PO, CSM, CSPO, SFE, LSSGB, ITIL | High resolution photo available here



Scott M. Graffius, PMP, CSP-SM, CSP-PO, CSM, CSPO, SFE, ITIL, LSSGB is an agile project management practitioner, consultant, award-winning author, and international speaker. He has generated over 1.75 billion dollars of business value in aggregate for the organizations he has served. Graffius is the founder, CEO, and principal consultant at Exceptional PPM and PMO Solutions™ and subsidiary Exceptional Agility™. His expertise spans project, program, portfolio, and PMO leadership inclusive of agile, traditional, and hybrid approaches. Content from his books (Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions and Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change), talks, workshops, and more have been featured and used by businesses, governments, and universities including Gartner, Microsoft, Deloitte, Oracle, Cisco, Ford, Qantas, Atlassian, Bayer, the National Academy of Sciences, the United States Department of Energy, the United States Army, Project Management Institute, the IEEE, the New Zealand Ministry of Education, Tufts University, Texas A&M University, Virginia Tech, Penn State, Warsaw University of Technology, University of Waterloo, Loughborough University London, and others. Graffius has spoken at 58 conferences and other events around the world, including Armenia, Australia, Brazil, Canada, Czech Republic, Finland, France, Germany, Greece, India, Ireland, Lithuania, Luxembourg, Netherlands, New Zealand, Sweden, United Kingdom, and the United States. Thinkers360 named Graffius a global top thought leader and influencer in four domains: Agile, Change Management, Digital Transformation, and GovTech.

His full bio is available at
https://www.scottgraffius.com.

Connect with Scott on Twitter, Facebook, and LinkedIn.

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About Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions

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A fantastic agile transformation experience and result with a client organization in the entertainment industry was the inspiration for Scott M. Graffius’s multi award-winning book,
Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions (ISBN-13: 978-1533370242).

Here's an excerpt from the book: "Shifting customer needs are common in today's marketplace. Businesses must be adaptive and responsive to change while delivering an exceptional customer experience to be competitive. Traditional development and delivery frameworks such as waterfall are often ineffective. In contrast, Scrum is a value-driven agile approach which incorporates adjustments based on regular and repeated customer and stakeholder feedback. And Scrum’s built-in rapid response to change leads to substantial benefits such as fast time-to-market, higher satisfaction, and continuous improvement—which supports innovation and drives competitive advantage."

With clear and easy to follow instructions, Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions helps you:

  • Implement and use the most popular agile framework―Scrum;
  • Deliver products in short cycles with rapid adaptation to change, fast time-to-market, and continuous improvement; and
  • Support innovation and drive competitive advantage.

Hailed by Literary Titan as “the book highlights the versatility of Scrum beautifully.”

Winner of 17 first place awards.

Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions is available in paperback and ebook/Kindle in the United States and around the world. Some links by country follow. Get your copy today!

🇦🇺 Australia
🇦🇹 Austria
🇧🇪 Belgium
🇧🇷 Brazil
🇨🇦 Canada
🇨🇿 Czech Republic
🇩🇰 Denmark
🇫🇮 Finland
🇫🇷 France
🇩🇪 Germany
🇬🇷 Greece
🇭🇺 Hungary
🇮🇳 India
🇮🇪 Ireland
🇮🇱 Israel
🇮🇹 Italy
🇯🇵 Japan
🇱🇺 Luxembourg
🇲🇽 Mexico
🇳🇱 Netherlands
🇳🇿 New Zealand
🇳🇴 Norway
🇪🇸 Spain
🇸🇪 Sweden
🇨🇭 Switzerland
🇦🇪 UAE
🇬🇧 United Kingdom
🇺🇸 United States

🌏 More countries

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About
Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change

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Thriving in today's marketplace frequently depends on making a transformation to become more agile. Those successful in the transition enjoy faster delivery speed and ROI, higher satisfaction, continuous improvement, and additional benefits.
Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change (ISBN-13: 978-1072447962) provides a revealing behind-the-scenes story about an actual successful agile implementation at a global entertainment company.

The award-winning book — a quick (60-90 minute) read — is available in paperback and ebook/Kindle formats in the
United States and around the world. Some links by country follow.


🇦🇺 Australia
🇦🇹 Austria
🇧🇷 Brazil
🇨🇦 Canada
🇨🇿 Czech Republic
🇩🇰 Denmark
🇫🇮 Finland
🇫🇷 France
🇩🇪 Germany
🇬🇷 Greece
🇮🇳 India
🇮🇪 Ireland
🇯🇵 Japan
🇱🇺 Luxembourg
🇲🇽 Mexico
🇳🇱 Netherlands
🇳🇿 New Zealand
🇪🇸 Spain
🇸🇪 Sweden
🇨🇭 Switzerland
🇦🇪 United Arab Emirates
🇬🇧 United Kingdom
🇺🇸 United States

🌏 More countries

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About Exceptional PPM and PMO Solutions


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Exceptional PPM and PMO Solutions™ and our Exceptional Agility™ subsidiary provides client organizations with advisory, training, speaking, embedded talent, and facilitative consulting services to help them advance their agile project, program, portfolio, and PMO management capabilities to best realize their strategic objectives and business initiatives, making them more competitive and valuable. Our seven core values are integrity, objectivity, collaboration, persistence, innovation, continuous learning and improvement, and exceptional results. We confidently provide a Delighted Client Guarantee™. For details, visit https://www.Exceptional-PMO.com.

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About the Delaware Valley Chapter of the Project Management Institute


Chartered by the Project Management Institute (PMI) in 1979, the Delaware Valley Chapter (PMI-DVC) serves Greater Philadelphia, South Jersey, Delaware, and Eastern Shore Maryland. Its vision, mission, and objectives follow.

Vision

PMI-DVC is a dynamic organization of project management professionals dedicated to serving the business and educational community of the Chapter via the advancement of project management.

Mission

PMI-DVC provides a forum for project management professionals to:

  • Promote the principles of the PMI through networking with project management professionals.
  • Share project experiences.
  • Provide and receive training.
  • Support project management professionals in their certification efforts.

Objectives

PMI-DVC objectives include:

  • Promoting professional project management principles and techniques with local businesses, universities, and professional associations.
  • Creating and delivering an educational program that strengthens local project management professionals' skills and supports the PMI Certification Program.
  • Providing world-class PMI certification and training by hiring the best instructors and by developing and delivering the best training materials.

To learn more about the Chapter, visit
https://pmi-dvc.org.

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About the Project Management Institute

The Project Management Institute (PMI) is the world's leading professional association for a growing community of millions of project professionals and change-makers worldwide. As the leading authority on project management, the PMI empowers people to make ideas a reality. Through global advocacy, networking, collaboration, research, and education, the PMI helps prepare organizations and individuals to work smarter in a dynamic and rapidly changing world.

Building on a prominent legacy dating to 1969, the PMI is a “for-purpose” organization working in nearly every country around the world to advance careers, strengthen organizational success, and enable change-makers with new skills and ways of working to maximize their impact. The PMI provides global standards, certifications, online courses, thought leadership, tools, digital publications, communities, and more.

To learn more about the PMI, visit
https://www.pmi.org/.

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Let's Connect

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Connect with us on LinkedIn, Twitter, and Facebook.

© Copyright 2021 Scott M. Graffius, Exceptional PPM and PMO Solutions™. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without the express written permission of Scott M. Graffius/Exceptional PPM and PMO Solutions™.












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